Support for the Jegerhub app

Jegerhub AS supports the Jegerhub mobile app for iPhone and Android. Email help@jegerhub.com for account access, technical issues, billing questions, privacy requests, or safety concerns. We normally reply within 1-2 business days.

App

Jegerhub

Company

Jegerhub AS

Support email

help@jegerhub.com

Expected response time

1-2 business days

Login, account, and access help

Contact us if you cannot sign in, cannot access your account, changed email address, or need help restoring access. Include the email on your account and whether you sign in with email, Apple, or Google.

Bug reports and technical issues

Report crashes, slow loading, missing content, or anything that does not work as expected. Sharing the device model, OS version, app version, screenshots, and steps to reproduce helps us investigate faster.

Payments, subscriptions, and refunds

For App Store or Google Play purchases, include the store, receipt or order number, and purchase date. Refunds and subscription billing are handled according to Apple or Google policies, and some refund requests must be submitted directly in your App Store or Google Play account.

Privacy, personal data, and account deletion

You can delete your account in the app settings or by emailing help@jegerhub.com. You can also contact us for privacy questions, data access requests, or deletion of personal data connected to your account.

Safety, abuse, and fraud reports

Report suspected abuse, harassment, unsafe behavior, fraudulent activity, or policy violations to help@jegerhub.com. Include relevant booking, profile, or message details so we can review the case.

What to include when you contact support

Adding the details below helps us resolve your issue faster.

The email address connected to your Jegerhub account.
Your device model and operating system version.
The Jegerhub app version you are using.
A short description of what happened and the steps that led to the issue.
Screenshots or screen recordings when available.
For payment or refund issues: your App Store or Google Play order number or receipt.

Privacy links and account deletion

Our privacy policy and terms explain how Jegerhub AS handles data, payments, and platform use.

Account deletion is available in the app settings and by email request to help@jegerhub.com. If you want us to help, send your request from the email address connected to your account.

Important safety notice

Jegerhub support is not an emergency service. Do not use this page or support email for urgent danger, medical emergencies, or situations requiring immediate assistance.

If someone is in immediate danger or you need urgent help, contact local emergency services, police, or the relevant authorities right away.

Jegerhub app support